Who we are :
I'm Eru Mamak founder of Encounter Sumatra
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As a passionate and experienced tour guide fluent in French and Spanish, I’ve spent the last 10 years creating unforgettable adventures in the captivating landscapes of Sumatra. My deep-rooted love for this diverse region, with its vibrant cultures, lush rainforests, and breathtaking wildlife, fuels your commitment to offering truly immersive and personalized travel experiences.
As a dedicated tour operator, we don’t just show people around— we craft stories, foster connections, and reveal hidden gems that only a true local expert could know. Every tour we lead is an invitation to discover Sumatra through a unique lens: from trekking through remote jungles and spotting rare wildlife to exploring the vibrant local markets and savoring the authentic flavors of the region. You transform each journey into a meaningful adventure, full of surprising moments and rich interactions.
With great organization and good communication skills, I developed a creative travel industry focused on community and sustainable ecotourism. I believe our unique program carefully designed for travelers passionate about culture, and nature enthusiasts will bring an educational experience during our trip.
Through my passion for history, culture, and language, I am dedicated very well to making sure the travelers will immerse themselves deep into the local culture. The idea of our experience is to show our customers how to connect with people of another culture that will allow them to touch and see the local culture with a better understanding.
What did others say about me? - I am highly responsible, reliable, and above all patient with all visitors. I am a knowledgeable and skilled licensed guide as well. I speak English, French, and Spanish fluently. Most of my top customers come from The United States, France, Spain, Germany, and many other European countries. As a Sumatran local expert with many years of experience, I understand very well it is hard for travelers to find a connection with one place without a better understanding of the local culture because traveler's attitudes are changing time by time, and people want to "travel better" on a deeper emotional and more personal level since mass tourism is no longer sufficient, our cultural immersion program is present as another solution to bring a life-enhancing experience to our customers in modern world's tourism today.
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​Best of Featured :
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https://www.getlostmagazine.com/feature/13-totally-wild-adventures/
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SBS TV Korea reality show program: Law of the Jungle Mentawai, Sumatra
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MNC TV Indonesia Authentic Indonesia place https://www.youtube.com/watch?v=xDI1QTzWU3Y
Current project :
Meet our Team
Meet the Encounter Sumatra’s team
Our passionate team of local guides and experts is dedicated to showing you the true beauty of our island. We go beyond the typical tourist spots to immerse you in Sumatra's rich culture, incredible wildlife, and stunning landscapes. From trekking to see orangutans in their natural habitat to discovering traditional villages and tribes, we craft personalized experiences that connect you to the real Sumatra.
With us, you're not just exploring – you're engaging with local communities and making a positive impact. Let us show you Sumatra through the eyes of those who know and love it best. Come as a visitor, leave as a friend!
